Avail 10% OFF on ₹499+! Use code "WELCOME". 

Avail 10% OFF on ₹499+! Use code WELCOME at checkout. 🎉

FAQ’s

Answers to Frequently Asked Questions

What types of laboratory equipment do you offer?

Laboratory Hub offers a wide range of laboratory equipment, including microscopes, centrifuges, spectrophotometers, glassware, lab furniture, and more.

Do you supply products for specific industries or applications?

Yes, we cater to various industries, including biotechnology, pharmaceuticals, educational institutions, research labs, and clinical diagnostics.

What payment methods do you accept?

We accept major credit/debit cards, PayTM, GPay, PhonePe, UPI, Net Banking, and other secure online payment options.

Can I request a quote before purchasing?

Absolutely! You can request a detailed quote for bulk orders or specific items directly through our website or by contacting our support team.

What is the estimated delivery time for my order?

Delivery times vary based on the product and location but typically range from 3–7 business days for domestic orders and 10–20 business days for international orders.

How do I get an invoice for my order?

To get the invoice for your order(s), go to the “My Orders” section, tap on the respective order, and you will find an option to download the invoice in a PDF format.

Do you provide guidance on selecting the right equipment for my lab?

Yes, our team of experts is available to assist you in choosing the best products based on your requirements and budget.

How do I track my order?

Once your order is shipped (usually within 24 hours), you’ll receive a tracking number via email or SMS, allowing you to monitor the delivery progress in real-time.

What happens if my order is delayed?

If your order is delayed, our support team will proactively keep you informed and work with the courier to resolve any issues as quickly as possible.

Are there discounts for educational or research institutions?

Yes, we offer special discounts for educational and research institutions. Reach out to us with proof of affiliation to learn more.

Do you offer loyalty programs or regular promotions?

Yes, we have a loyalty program and run seasonal promotions. Sign up for our newsletter to stay updated on offers and discounts.

Still Have a Question?

If you cannot find answer to your question in our FAQ, you can always contact us.

Please enable JavaScript in your browser to complete this form.